Watch Intro Video

Welcome to Leading Successful Change

Course Overview

Excel as a leader in times of organisational change. Learn how to channel people’s energy in pursuit of change rather than in opposing it. Apply practical psychology to help you set a clear direction for change, engage people to take ownership, and enable them to embrace new habits and let go of old ones. Learn to make change stick - delivering benefits for  your customers, your colleagues and your organisation. Duration: Approx. 2 days including on/offline activities. Learn in bite-sized chunks of 5-10 mintues.

Insights via video
Online Activities & Case Studies
Downloadable Tools, Templates & Plans
Based on 'The 5 Forces of Change - a blueprint for leading successful change'

"The 5 Forces of Change is a master-class on the competencies required to achieve effective organisational change" Professional Management Magazine

See details of course content and tutor below

Course Content

  • 2

    Chapter 1: The Challenge of Change

  • 3

    Chapter 2: Certainty

    • Introduction to Certainty

    • Crazy Time

    • The Stress of Uncertainty

    • Your Attitude to Change [Online Activity]

    • Innovators and Laggards

    • Leaders Creating Certainty [Online Activity]

    • Communicate, Communicate, Communicate

    • Case Study: New Wave

    • Actions to Increase Certainty & Chapter Summary

  • 4

    Chapter 3: Purpose

    • Shapes [Online Activity]

    • Motivation at Work

    • Context + Vision + Benefits

    • What's happening?

    • The Big Picture

    • Big Picture Context Map [Online Activity]

    • Building a Big Picture Context

    • Visionary Leaders

    • Case Study: Call Centre Vision

    • One and Done [Online Activity]

    • Creating a Vision, Identifying Benefits & Chapter Summary

  • 5

    Chapter 4: Control

    • Introduction to Control

    • Lack of Control

    • Healthy School Meals

    • Mothers at the School Fence [Online Activity]

    • Leadership Style

    • Case Study: Meeting Jim Turner

    • Meeting with a Stakeholder [Online Activity]

    • Pros and Cons of Giving People Control

    • Sponsors and Champions [Online Activity]

    • Stakeholder Mapping and Chapter Summary

  • 6

    Chapter 5: Connection

    • Introduction to Connection

    • The Challenge of Letting Go

    • Our Connections

    • Underarm Free Throw

    • Breaking Connections

    • Seamless Customer Service [Online Activity]

    • Dealing with Loss

    • Ceremony

    • Ceremony in Action

    • The Deep Fat Fryer

    • New Connections and Chapter Summary

  • 7

    Chapter 6: Success

    • Introduction to Success

    • Performance vs Time [Online Activity]

    • Success Video

    • Reasons to Revert

    • Making Change Stick [Online Activity]

    • Locking In Change

    • Actions to Lock-In Change [Online Activity]

    • Sustaining Change and Chapter Summary

  • 8

    7. What Next?

    • Leveraging all Five Forces

    • Case Study: Seamless Customer Service (revisited)

    • Accessing Further Training and Support - Including download of course highlights and templates

    • Course Quiz

    • Course Feedback Survey

Instructor: Dr Anthony Greenfield


Anthony Greenfield

Anthony has led major change in a range of industries and countries for over 30 years. He has published two books on Organisational Change - The 5 Forces of Change and 5 Tales of Change - and received a UK National Training Award for his work with Sainsbury's Supermarkets. He has trained hundreds of leaders in change leadership and change management, and is on the Associate Faculty of Leeds University Business School. Anthony combines his practical experiences , from the boardroom to the shop-floor, with theory and best practice to create and deliver courses that are rigorous, engaging and pragmatic - aimed at turning theory into action. See and

Clients who have benefited from 'The 5 Forces of Change'